ChipStars Terms and Conditions

Welcome to ChipStars. These Terms and Conditions govern your use of our platform, services, and all content available at chipstars.bet. By registering an account, accessing our games, or making use of any feature on our site, you confirm that you have read, understood, and agreed to be bound by these terms in full. We reserve the right to update or amend these Terms and Conditions at any time, and it is your responsibility to review them regularly. If you do not agree with any part of these terms, we ask that you refrain from using our services.

1. About Us

At ChipStars, we operate under the legal entity TRICKLESS NV, registered in Curaçao (Registration No. 160941), with a registered office at Zuikertuintjeweg Z/N, Curaçao. Our billing agent is DIGITAL CRYPTO PAY SP z o.o. (No. 0001086250), located at Melomanow St 10/103, 00-723 Warsaw, Poland. Payment processing is handled by Power Gaming Ltd (C77981, Malta). We hold a valid gaming licence issued by the Curaçao Gaming Authority (CGA), Licence No. OGL/2024/139/0125, under the National Ordinance on Games of Chance (PB 2024, no. 157). Our ChipStars platform has been serving players since approximately 2020, with formal Terms of Service effective from 1 August 2021.

2. Eligibility and Account Registration

We provide our services exclusively to individuals who meet the following eligibility requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of, or accessing our services from, a restricted territory.
• You must register only one account per household, device, or IP address.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You must not use a VPN or other masking tools to circumvent our geographic restrictions.

2.1 Restricted Territories

We do not offer our services to players residing in or accessing from the following jurisdictions: the Netherlands, the United States of America, Aruba, Italy, Singapore, Curaçao, North Korea, Iran, Myanmar, Bulgaria, Croatia, Gibraltar, Turkey, the UAE, Vietnam, South Africa, and other restricted regions as listed in our official Terms of Service. We reserve the right to close any account found to be in breach of this restriction and to void any associated winnings.

3. ChipStars Login, Account Security and Verification

Your ChipStars login credentials are your personal responsibility. We strongly advise you to keep your username and o370l}]^X7LkM8Nf confidential and never share them with third parties. We are not liable for any losses resulting from unauthorised access to your account caused by your failure to maintain security.

We are required to verify your identity as part of our KYC (Know Your Customer) obligations. Verification tiers apply based on your monthly withdrawal volumes:

• €0–€2,999: Basic identity verification
• €3,000–€9,999: Enhanced due diligence
• €10,000–€19,999: Source of Funds documentation required
• €20,000–€49,999: Notarised documents and Source of Wealth declaration required

We require KYC to be completed within 7 days of a withdrawal request. Failure to do so may result in the reversal of the withdrawal.

4. Deposits, Withdrawals and Payments

At ChipStars, we support a wide range of payment methods to ensure convenient access for all our players. Our accepted deposit and withdrawal options include Visa, Mastercard, Maestro, PayPal, Apple Pay, Google Pay, Neteller, Skrill, Mifinity, Jeton, EPS, Paysafecard, and a full suite of cryptocurrencies including BTC, ETH, LTC, ADA, BNB, USDT, USDC, XMR, SOL, DOGE, TRX, and XRP.

4.1 Deposit and Withdrawal Limits

• Minimum deposit: €10 (or currency equivalent)
• Maximum deposit: €10,000 per transaction
• Minimum withdrawal: €10 (or currency equivalent)
• Maximum withdrawal: €6,000 per 7 days; €15,000 per 30 days (standard accounts)
• Progressive jackpot wins are exempt from standard withdrawal limits
• VIP members may be entitled to higher withdrawal limits

We process withdrawals within approximately 24 hours of authorisation. Our authorisation window may take between 0 and 96 hours. We charge no fees on deposits or withdrawals. Large withdrawals may be processed in instalments at no additional cost to you. SEPA deposits must fully settle before any withdrawal request can be processed. The ChipStars minimum deposit threshold of €10 applies across all accepted payment channels.

5. Bonuses and Promotions

We offer a generous welcome package at ChipStars Casino, providing up to approximately €36,460 across your first four casino deposits and separately across your first four sportsbook deposits. A minimum deposit of €30 is required to qualify. Our welcome bonus is tiered based on deposit size, with percentage matches ranging from 100% to 270% depending on the amount deposited.

We also offer a range of ongoing promotions, including:

• Weekly Cashback of up to 10%
• Rakeback of 5% on every bet placed
• Multibet Bonus of up to 150%
• Ultra Cashback of up to 50% on selected sports events
• ChipStars free spins via promotional codes such as FSPIN (up to 250 free spins), BOOKOFRA (100% up to €500 + 50 free spins), 400FS (400 free spins on All Ways Egypt), and HAPPYHOURXXL (200% up to €600 + €10 cash gift)

5.1 Bonus Terms

• Maximum bet while a bonus is active: €5 per spin or round
• Casino bonus wagering: 1% x 50% of each wager contributes to unlocking
• Sportsbook bonus wagering: 10x, minimum odds of 1.8, minimum 3 bets each at odds ≥1.05
• No deposit bonuses carry a wagering requirement of 40x; maximum withdrawal is €50–€100
• We reserve the right to void any bonus obtained through misuse of a ChipStars promo code or ChipStars bonus code
• Bonuses do not carry an expiry time limit unless otherwise stated

ChipStars free spins no deposit offers and ChipStars no deposit bonus codes are subject to individual promotional terms. We recommend checking each promotion's specific conditions before claiming. Our ChipStars free spins bonus offerings are updated regularly — please visit the promotions page for current availability.

6. Games and Software

Our ChipStars crypto casino and standard platform offers 10,000+ games from over 110 software providers. Our library includes slots (featuring Megaways, Cluster Pays, and progressive jackpot titles), live casino games (poker, roulette, blackjack, baccarat), table games, video poker, scratch cards, and a full sportsbook including esports and live betting. We work with leading providers including Pragmatic Play, Evolution, NetEnt, Play'n GO, Nolimit City, Hacksaw Gaming, BGaming, Yggdrasil, Betsoft, Endorphina, and many more.

We offer a demo mode on the majority of our slot titles so you can explore games without risking real funds. Our ChipStars poker and live dealer suite is powered by Evolution and Ezugi.

7. ChipStars App and Mobile Access

We provide full mobile access through our responsive browser platform and a dedicated ChipStars app. The ChipStars bet app is available for download and supports the full range of games and account functions. The ChipStars app download is accessible directly from our website. We ensure that the mobile experience mirrors our desktop platform in terms of functionality, security, and game availability.

8. Responsible Gambling

We are committed to promoting responsible gaming on our platform. We provide tools to help you manage your gambling habits, including deposit limits, session limits, loss limits, self-exclusion, and reality checks. If you feel your gambling is becoming problematic, we encourage you to make use of these tools or contact our support team. We also work with third-party responsible gambling organisations and will refer players to appropriate support services when necessary.

9. Intellectual Property

All content available on our platform, including but not limited to software, graphics, trademarks, logos, and game content, is owned by or licensed to us. You are not permitted to copy, reproduce, distribute, or commercially exploit any of our content without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" basis. While we take every effort to ensure uninterrupted service, we do not guarantee that the platform will be free from errors, interruptions, or technical failures. We shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to loss of data, loss of profits, or service interruptions caused by factors beyond our reasonable control.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any dispute arising in connection with our services shall be subject to the exclusive jurisdiction of the relevant authority in Curaçao. We encourage players to first contact our support team to resolve any issues informally before pursuing formal dispute resolution channels.

12. Contact Us

If you have any questions regarding these Terms and Conditions or any aspect of our services, we are available 24/7 via live chat on our website. You can also reach us by email at support@chipstars.bet. For payment-related queries, please contact us at payment@chipstars.bet or payment@chipstars.com. We aim to respond to all enquiries promptly and professionally.